Privacy Policy

Welcome to Mr. Rice ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us through our website, online ordering platforms, and event booking services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in accordance with the laws of the State of Florida and applicable United States federal regulations.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us when you interact with our website, place an order, book a Live Sushi Experience, or contact us. This includes:
Personal Identifiable Information (PII): Name, email address, phone number, physical/delivery address, and event locations.
Payment Data: Payment method details, credit card numbers, and billing addresses. All online payments are processed securely through third-party payment processors (such as Stripe, Square, Klarna, or Afterpay). We do not store full credit card numbers on our servers.
Event & Order Details: Guest counts, dietary preferences, order history, and custom requests.
Automated Device & Usage Data: IP address, browser type, operating system, access times, pages viewed, and cookies collected automatically when you navigate our site.

HOW WE USE YOUR INFORMATION

We use the collected information for legitimate business purposes, including to:

Process and fulfill online food orders, deliveries, and catering reservations.
Coordinate and manage Live Sushi Experience event bookings.
Process payments, refunds, and security deposits (e.g., sushi boat deposits).
Send order confirmations, booking updates, and customer support communications.
Offer flexible payment solutions via third-party partners (e.g., Klarna, Afterpay).
Send promotional emails, newsletters, or special offers (you may opt-out at any time).
Improve our website functionality, customer service, and user experience.
Comply with legal obligations and prevent fraudulent transactions.

DISCLOSURE & SHARING OF YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following circumstances:

Service Providers: We share necessary data with trusted third-party vendors who assist in operating our website, processing payments (e.g., Klarna, Afterpay, Stripe), delivering orders, or managing email communications.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in Florida or federal jurisdiction).
Business Transfers: In the event of a merger, acquisition, or sale of company assets, customer information may be transferred as a business asset.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies, web beacons, and tracking pixels to enhance site navigation, analyze website traffic, and remember your preferences. You can choose to disable cookies through your individual browser settings; however, doing so may affect certain website functionalities, such as maintaining items in your shopping cart.

DATA SECURITY

We implement industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

YOUR PRIVACY RIGHTS (FLORIDA RESIDENTS)

Under applicable Florida law (including the Florida Digital Bill of Rights where applicable) and federal privacy frameworks, you have the right to:

Access & Portability: Request details regarding the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete personal data.
Deletion: Request the deletion of your personal information, subject to certain legal obligations (such as tax or legal record retention).
Opt-Out: Opt-out of receiving promotional communications or marketing emails by clicking the "Unsubscribe" link in any email or contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

THIRD-PARTY LINKS & SERVICES

Our website may contain links to external third-party sites or integrated tools (such as social media widgets or installment payment services like Klarna and Afterpay). We are not responsible for the privacy practices or content of these external platforms. We encourage you to review their respective privacy policies.

CHILDREN'S PRIVACY

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website with a revised "Last Updated" date.

CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Mr. Rice Sushi

📍 Orlando, Florida, USA

📧 Email: mrriceorl@gmail.com

📞 Phone: +1 407-777-6401